Resumé

Resumé

Experience

Boldin logo

Head of Design & Brand

,

Boldin

Aug 2020 – January 2026

•

Remote

Led design strategy across product + brand to drive growth and elevate the end-to-end financial planning experience.

  • Scaled design team to 7 designers, establishing both a product design and marketing design function.

  • Assisted in closing $30M+ in funding.

  • Designed and advocated for product changes that increased subscription conversion from 2.5% to 25%.

  • Led a multiphase rebrand effort that resulted in a 7-point NPS increase, 2x conversion rate, and 20% younger audience.

  • Introduced AI tools in our design process that 2x social media impressions.

  • Set up and executed a multiyear vision for design.

  • Helped launch 2 new lines of business and supported sales motion to secure 6 clients.

  • Built a data-driven design culture, increasing design’s use of data to 8x the org baseline.

  • Established and scaled a qualitative research practice, conducting 500+ user sessions across dozens of studies to inform product strategy, UX decisions, and roadmap prioritization.

Boldin logo

Head of Design & Brand

Boldin

Aug 2020 – January 2026

Remote

Led design strategy across product + brand to drive growth and elevate the end-to-end financial planning experience.

  • Scaled design team to 7 designers, establishing both a product design and marketing design function.

  • Assisted in closing $30M+ in funding.

  • Designed and advocated for product changes that increased subscription conversion from 2.5% to 25%.

  • Led a multiphase rebrand effort that resulted in a 7-point NPS increase, 2x conversion rate, and 20% younger audience.

  • Introduced AI tools in our design process that 2x social media impressions.

  • Set up and executed a multiyear vision for design.

  • Helped launch 2 new lines of business and supported sales motion to secure 6 clients.

  • Built a data-driven design culture, increasing design’s use of data to 8x the org baseline.

  • Established and scaled a qualitative research practice, conducting 500+ user sessions across dozens of studies to inform product strategy, UX decisions, and roadmap prioritization.

Method logo

Design Director (Contract)

,

Method

Nov 2019 – Apr 2020

•

New York, NY

Primarily worked at Method (design studio) to develop top-notch, innovative products and experiences. Managed and mentored creative teams to produce best-in-class work. Delivered on business objectives through design.

Head of Product Design & Creative

,

Sumday

Aug 2014 – Nov 2019

•

New York, NY

Scaled design team from 1→8 (including product design, marketing design, and copywriting)

  • Built team culture and scalable design processes that delivered high-quality experiences while meeting compliance, legal, accessibility, and technical requirements.

  • Implemented and governed brand guidelines across multiple state plans, ensuring consistency across product and communications.

  • Built and drove consensus around design solutions with internal and external stakeholders.

  • Owned marketing and communications strategy and deliverables in partnership with cross-functional teams.

  • Drove the strategic vision for the end-to-end product experience and translated it into roadmaps, priorities, and execution.

  • Led development of a modular, reusable, responsive, accessible (WCAG 2.0 AA compliant) design system to speed delivery and improve consistency.

  • Partnered with Engineering, Product, QA, Ops, and Call Center to ensure accurate implementation and smooth releases.

  • Guided the team through 2 major product pivots, maintaining morale and execution clarity during change.

Product Designer

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Freelance

Mar 2013 – Aug 2014

•

New York, NY

Clients included: Timehop, Publicis Worldwide, Tribal DDB, Beyond, MRY, IBM, M&C Saatchi. From October 2013–May 2014 I helped launch the pilot version of Sumday while at MRY.

Lead Product Designer

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Pave

Nov 2012 – Mar 2013

•

New York, NY

Led the product design efforts for Pave.com. Assisted team with launching their pilot site and establishing the look and feel of their brand.

Senior UX Designer

,

AKQA

Jul 2008 – Nov 2012

•

New York, NY

Concepted and designed human-centric brand and product experiences. Created meaningful and fresh content strategies for technology, fashion and retail clients. Lead the UX efforts for Calvin Klein, Google, Safeway and Celebrity Cruises.

Designer

,

RIT Finance & Administration Division

Apr 2006 – Feb 2008

•

Rochester, NY

Designed marketing materials, branding, websites and campaigns for a variety of departments on campus. 

Education

Rochester Institute of Technology

,

BFA New Media Design & Imaging

2004

•

Rochester, NY

Minor: Art History, Activities: New Media Club

Rochester Institute of Technology

BFA New Media Design & Imaging

2004

Rochester, NY

Minor: Art History, Activities: New Media Club

Teaching & Volunteer Work

Mentor

,

ADPList

Jun 2022 – Present

•

Remote

325+ sessions, consistent top 50 mentor

Mentor

ADPList

Jun 2022 – Present

Remote

325+ sessions, consistent top 50 mentor

Adjunct Professor

,

Rochester Instititue of Technology

Aug 2021 – Dec 2022

•

Rochester, NY

Taught Interactive IV for the New Media Design program

Instructor

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Miami Ad School

Apr 2013 – Mar 2016

•

New York, NY

Classes include: Product Creation and Innovation, Voice of Type and Type Journey.

Instructor

,

School of Visual Arts

Sept 2014 – Dec 2014

•

New York, NY

Taught Advanced Advertising I

Skills

  • product design

  • UX/UI design

  • design leadership

  • mentorship

  • creative direction

  • information architecture

  • prototyping

  • usability

  • accessibility

  • strategy

  • user and design research

  • design systems

  • branding

  • storytelling and presenting

  • content strategy

  • concepting

  • graphic design

  • typography

  • illustration

  • icon design

© 2026 Rachel Diesel

© 2026 Rachel Diesel

© 2026 Rachel Diesel